{"id":"AC165A7DF9648F4BFA4C61A5064AEDCB","object":"message","event":"message:in:new","created":1776879958,"device":{"id":"655cc8b2ffdd0c62e236cfd6","phone":"+56969070930","alias":"LIRA-669","plan":"io-enterprise"},"data":{"id":"AC165A7DF9648F4BFA4C61A5064AEDCB","type":"text","flow":"inbound","status":"active","ack":"delivered","from":"56989228902@c.us","fromNumber":"+56989228902","to":"56969070930@c.us","toNumber":"+56969070930","date":"2026-04-22T17:45:58.000Z","timestamp":1776879958,"body":"Necesito saber a qué se refiere no homologada","reactions":[],"chat":{"id":"56989228902@c.us","date":"2026-04-22T17:34:52.000Z","type":"chat","status":"active","waStatus":"active","statusUpdatedAt":"2026-04-22T17:34:53.360Z","statusUpdatedBy":null,"prevStatus":"pending","prevStatusUpdatedAt":"2026-04-22T17:33:20.154Z","firstMessageAt":"2026-04-22T17:33:20.000Z","lastMessageAt":"2026-04-22T17:45:58.000Z","lastMessageTime":1776879958,"lastOutboundMessageAt":"2026-04-22T17:34:52.000Z","lastInboundMessageAt":"2026-04-22T17:45:58.000Z","lastAutoReply":null,"lastAutoReplyAt":null,"stats":{"notes":0,"inboundMessages":0,"outboundMessages":0,"localMessages":8},"labels":["Cliente Tibio"],"owner":{"agent":"690265900f465281aea7dcad","assigner":"690265900f465281aea7dcad","previousAgent":"690265900f465281aea7dcad","assignedAt":"2026-04-22T17:34:53.360Z","department":null,"previousDepartment":null,"departmentAssigner":null,"departmentUpdatedAt":null,"autoAssignDepartment":null,"autoAssignDepartmentAt":null},"contact":{"wid":"56989228902@c.us","type":"user","name":"Ricardo","displayName":"Ricardo","syncedAt":"2026-04-22T17:22:05.016Z","updatedAt":"2026-04-22T17:22:05.058Z","phone":"+56989228902","countryCode":56,"info":{"updatedAt":"2026-04-22T17:22:05.058Z","updatedBy":"653a7ef2fefc51564f23f5ba","name":"Ricardo David","kind":"personal","languages":[],"links":[],"address":"Los Castaños 555 Vi Los Cantaros","city":"Puente Alto","country":"CL","crm":"eCRM","crmRef":"https://admin.imoto.crmpyme.com/contact/G5ZjbQ6vpjn7N+5jh7VPsQ==/28677/","description":"IMOTO","email":"ricardodgc@hotmail.com","gender":"male","surname":"Gutierrez Cabezas","fullName":"Ricardo David Gutierrez Cabezas"},"locationInfo":{"alpha2":"CL","alpha3":"CHL","countryCallingCodes":["+56"],"currencies":["CLP","CLF"],"emoji":"🇨🇱","ioc":"CHI","languages":[{"code":"SPA","iso":"es","name":"Spanish","nativeName":"Español"}],"name":"Chile","status":"assigned"},"meta":{"isGroupParticipant":false,"isDetachedContact":true,"isContact":false,"isWAContact":false,"isPSA":false,"plaintextDisabled":false,"isBusiness":false,"isEnterprise":false,"isContactBlocked":false,"showBusinessCheckmark":false,"statusMute":false,"isVerified":false},"metadata":[],"campaigns":[],"subscription":{"status":"active","updatedAt":"2026-04-22T17:22:05.015Z"}},"meta":{"canSend":false,"ephemeral":0,"isAnnounceGrpRestrict":false,"isArchived":false,"isFavorite":false,"isLocked":false,"isPinned":false,"isReadOnly":false,"isSpam":true,"isUnread":false,"modifyTag":0,"muteExpiration":0,"unreadCount":0,"hasOlderMessages":true},"isUserInitiated":false,"links":{"chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56989228902@c.us","messages":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages?chat=56989228902@c.us","status":"/v1/chat/655cc8b2ffdd0c62e236cfd6/status?chat=56989228902@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56989228902@c.us","device":"/v1/devices/655cc8b2ffdd0c62e236cfd6"}},"events":{},"meta":{"containsEmoji":false,"isBizNotification":false,"isBroadcast":false,"isChannel":false,"isDoc":false,"isEdited":false,"isEphemeral":false,"isFailed":false,"isForwarded":false,"isGif":false,"isGroup":false,"isLinkPreview":false,"isLive":false,"isNotification":false,"isPSA":false,"isRevoked":false,"isStar":false,"isUnreadType":false,"notifyName":"Ricardo","rtl":false,"source":"android","isFirstMessage":true},"links":{"message":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages/AC165A7DF9648F4BFA4C61A5064AEDCB","chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56989228902@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56989228902@c.us","chatMessages":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages?chat=56989228902@c.us","device":"/v1/devices/655cc8b2ffdd0c62e236cfd6"}}}