{"id":"3EB0F199234E04FFF396E4","object":"message","event":"message:out:ack","created":1776692878,"ack":"read","device":{"id":"655cc8b2ffdd0c62e236cfd6","phone":"+56969070930","alias":"LIRA-669","plan":"io-enterprise"},"data":{"id":"3EB0F199234E04FFF396E4","type":"text","flow":"outbound","status":"active","ack":"read","agent":"690265900f465281aea7dcad","reference":"40457","from":"56969070930@c.us","fromNumber":"+56969070930","to":"56921950173@c.us","toNumber":"+56921950173","date":"2026-04-20T13:47:58.000Z","timestamp":1776692878,"body":"Soy *Axel Galvez*, ejecutivo de ventas de *Importadora IMOTO*.","reactions":[],"chat":{"id":"56921950173@c.us","date":"2026-04-20T13:49:27.000Z","type":"chat","status":"active","waStatus":"active","statusUpdatedAt":"2026-04-20T13:49:28.528Z","statusUpdatedBy":null,"prevStatus":"pending","prevStatusUpdatedAt":"2026-04-20T13:47:45.601Z","firstMessageAt":"2026-04-20T13:47:45.000Z","lastMessageAt":"2026-04-20T13:49:27.000Z","lastMessageTime":1776692967,"lastOutboundMessageAt":"2026-04-20T13:49:27.000Z","lastAutoReply":null,"lastAutoReplyAt":null,"stats":{"notes":0,"inboundMessages":0,"outboundMessages":0,"localMessages":8},"labels":["Cliente Tibio"],"owner":{"agent":"690265900f465281aea7dcad","assigner":"690265900f465281aea7dcad","previousAgent":"690265900f465281aea7dcad","assignedAt":"2026-04-20T13:49:28.528Z","department":null,"previousDepartment":null,"departmentAssigner":null,"departmentUpdatedAt":null,"autoAssignDepartment":null,"autoAssignDepartmentAt":null},"contact":{"wid":"56921950173@c.us","type":"user","name":"Nicol estefany balderas Ruiz ","syncedAt":"2026-04-20T00:46:11.573Z","updatedAt":"2026-04-20T00:46:11.596Z","phone":"+56921950173","countryCode":56,"image":{"url":"https://pps.whatsapp.net/v/t61.24694-24/521202195_1490243562193059_5181494571881017340_n.jpg?ccb=11-4&oh=01_Q5Aa4QF45HtqGDz32HHcpE2Zq-c77Qw6dOwMe1oiHWlRmhTQTA&oe=69F34FB9&_nc_sid=5e03e0&_nc_cat=108"},"info":{"updatedAt":"2026-04-20T00:46:11.596Z","updatedBy":"653a7ef2fefc51564f23f5ba","name":"Nicol estefany balderas Ruiz ","kind":"personal","languages":[],"links":[],"address":"*","city":"Estación Central","country":"CL","crm":"eCRM","crmRef":"https://admin.imoto.crmpyme.com/contact/G5ZjbQ6vpjn7N+5jh7VPsQ==/28626/","description":"IMOTO","email":"Rolmanaguilar2014@gmail.com","gender":"male","surname":"*","fullName":"Nicol estefany balderas Ruiz *"},"locationInfo":{"alpha2":"CL","alpha3":"CHL","countryCallingCodes":["+56"],"currencies":["CLP","CLF"],"emoji":"🇨🇱","ioc":"CHI","languages":[{"code":"SPA","iso":"es","name":"Spanish","nativeName":"Español"}],"name":"Chile","status":"assigned"},"meta":{"isGroupParticipant":false,"isDetachedContact":true,"isContact":false,"isWAContact":false,"isPSA":false,"plaintextDisabled":false,"isBusiness":false,"isEnterprise":false,"isContactBlocked":false,"showBusinessCheckmark":false,"statusMute":false,"isVerified":false},"metadata":[],"campaigns":[],"subscription":{"status":"active","updatedAt":"2026-04-20T00:46:11.573Z"}},"meta":{"canSend":false,"ephemeral":0,"isAnnounceGrpRestrict":false,"isArchived":false,"isFavorite":false,"isLocked":false,"isPinned":false,"isReadOnly":false,"isSpam":true,"isUnread":false,"modifyTag":0,"muteExpiration":0,"unreadCount":0,"hasOlderMessages":true},"isUserInitiated":false,"links":{"chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56921950173@c.us","messages":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages?chat=56921950173@c.us","status":"/v1/chat/655cc8b2ffdd0c62e236cfd6/status?chat=56921950173@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56921950173@c.us","device":"/v1/devices/655cc8b2ffdd0c62e236cfd6"}},"events":{"sent":{"date":"2026-04-20T15:57:32.884Z"},"delivered":{"date":"2026-04-20T15:57:32.884Z"}},"meta":{"containsEmoji":false,"isBizNotification":false,"isBroadcast":false,"isChannel":false,"isDoc":false,"isEdited":false,"isEphemeral":false,"isFailed":false,"isForwarded":false,"isGif":false,"isGroup":false,"isLinkPreview":false,"isLive":false,"isNotification":false,"isPSA":false,"isRevoked":false,"isStar":false,"isUnreadType":false,"notifyName":"","rtl":false,"source":"chat","via":"platform","isFirstMessage":false},"links":{"message":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages/3EB0F199234E04FFF396E4","messageAckinfo":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages/3EB0F199234E04FFF396E4/ackinfo","chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56921950173@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56921950173@c.us","chatMessages":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages?chat=56921950173@c.us","device":"/v1/devices/655cc8b2ffdd0c62e236cfd6","agent":"/v1/team/690265900f465281aea7dcad"}}}