{"id":"C36A6B7F2A9186940C6FFE82B0147FBA","object":"message","event":"message:in:new","created":1753294302,"device":{"id":"655cc8b2ffdd0c62e236cfd6","phone":"+56969070930","alias":"LIRA-669","plan":"io-enterprise"},"data":{"id":"C36A6B7F2A9186940C6FFE82B0147FBA","type":"audio","flow":"inbound","status":"active","ack":"delivered","from":"56971382319@c.us","fromNumber":"+56971382319","to":"56969070930@c.us","toNumber":"+56969070930","date":"2025-07-23T18:11:42.000Z","timestamp":1753294302,"body":null,"chat":{"id":"56971382319@c.us","name":"Cristian Julio jerez Silv","date":"2025-07-23T18:11:42.000Z","type":"chat","status":"active","waStatus":"active","statusUpdatedAt":"2025-07-23T17:59:25.463Z","statusUpdatedBy":"655619a6fcbceb7579d8bc6a","prevStatus":"active","prevStatusUpdatedAt":"2025-07-23T17:53:55.152Z","firstMessageAt":"2025-07-13T13:53:08.000Z","lastMessageAt":"2025-07-23T18:11:42.000Z","lastMessageTime":1753294302,"lastOutboundMessageAt":"2025-07-23T18:06:05.000Z","lastInboundMessageAt":"2025-07-23T18:11:42.000Z","lastAutoReply":null,"lastAutoReplyAt":null,"stats":{"notes":0,"inboundMessages":0,"outboundMessages":0,"localMessages":44},"labels":["Cliente de Región"],"owner":{"agent":"655619a6fcbceb7579d8bc6a","assigner":"655619a6fcbceb7579d8bc6a","previousAgent":"655619a6fcbceb7579d8bc6a","assignedAt":"2025-07-13T13:54:36.963Z","department":null,"previousDepartment":null,"departmentAssigner":null,"departmentUpdatedAt":null,"autoAssignDepartment":null,"autoAssignDepartmentAt":null},"contact":{"wid":"56971382319@c.us","type":"user","name":"Cristian Julio jerez Silv","displayName":"Cristian Julio jerez Silv","syncedAt":"2025-07-12T22:45:10.628Z","updatedAt":"2025-07-12T22:45:10.806Z","phone":"+56971382319","countryCode":56,"info":{"updatedAt":"2025-07-12T22:45:10.806Z","updatedBy":"653a7ef2fefc51564f23f5ba","name":"Cristian Julio","kind":"personal","languages":[],"links":[],"address":"Cmno La Mina S/n","city":"San Pedro","country":"CL","crm":"eCRM","crmRef":"https://admin.imoto.crmpyme.com/contact/V7vzypCezZmTyT1ZtF1nUw==/23643/","description":"IMOTO","email":"jerezsilvacristian1@gmail.com","gender":"male","surname":"Jerez Silva","fullName":"Cristian Julio Jerez Silva"},"locationInfo":{"alpha2":"CL","alpha3":"CHL","countryCallingCodes":["+56"],"currencies":["CLP","CLF"],"emoji":"🇨🇱","ioc":"CHI","languages":[{"code":"SPA","iso":"es","name":"Spanish","nativeName":"Español"}],"name":"Chile","status":"assigned"},"metadata":[{"key":"PROSPECTO_NOMBRE","value":"Jerez Silva, Cristian Julio"},{"key":"PROSPECTO_EJECUTIVO","value":"Richard Meneses"},{"key":"PROSPECTO_RUT","value":"16843963-6"},{"key":"PROSPECTO_COMUNA","value":"San Pedro"},{"key":"PROSPECTO_MES","value":"202507"},{"key":"PROSPECTO_FECHA","value":"12-07-2025"},{"key":"PROSPECTO_UNIDAD","value":"IMOTO"},{"key":"PROSPECTO_PRODUCTO","value":"ZT350-T2"},{"key":"CONSULTA_TIPO","value":"Facebook"},{"key":"CONSULTA_ID","value":"33275"}],"campaigns":[{"campaign":"6879ab16fa3764c01b7e2ab5","date":"2025-07-23T17:41:31.000Z","messageWid":"3EB04005C3ED917E3E6F12"}],"subscription":{"status":"active","updatedAt":"2025-07-12T22:45:10.628Z"}},"links":{"chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56971382319@c.us","messages":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages?chat=56971382319@c.us","status":"/v1/chat/655cc8b2ffdd0c62e236cfd6/status?chat=56971382319@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56971382319@c.us","device":"/v1/devices/655cc8b2ffdd0c62e236cfd6"}},"media":{"id":"688125df6dbdeb0c5ba46f4f","message":"C36A6B7F2A9186940C6FFE82B0147FBA","chat":"56971382319@c.us","flow":"in","status":"new","caption":null,"type":"audio","size":25129,"mime":"audio/mp3","format":"ptt","extension":"mp3","filename":"audio_in_56971382319@c.us_C36A6B7F2A9186940C6FFE82B0147FBA.mp3","createdAt":"2025-07-23T18:11:43.520Z","timestamp":1753294303,"expiresAt":"2025-07-30T18:11:43.521Z","meta":{"hasPreview":false,"duration":10},"stats":{"downloads":0},"preview":{"image":null},"links":{"resource":"/v1/chat/655cc8b2ffdd0c62e236cfd6/files/688125df6dbdeb0c5ba46f4f","download":"/v1/chat/655cc8b2ffdd0c62e236cfd6/files/688125df6dbdeb0c5ba46f4f/download","chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56971382319@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56971382319@c.us","message":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages/C36A6B7F2A9186940C6FFE82B0147FBA"}},"events":{},"meta":{"containsEmoji":false,"isBizNotification":false,"isBroadcast":false,"isChannel":false,"isDoc":false,"isEphemeral":false,"isFailed":false,"isForwarded":false,"isGif":false,"isGroup":false,"isLinkPreview":false,"isLive":false,"isNotification":false,"isPSA":false,"isRevoked":false,"isStar":false,"isUnreadType":false,"notifyName":"Cristian Julio jerez Silv","rtl":false,"source":"android","isFirstMessage":false},"links":{"message":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages/C36A6B7F2A9186940C6FFE82B0147FBA","chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56971382319@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56971382319@c.us","chatMessages":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages?chat=56971382319@c.us","device":"/v1/devices/655cc8b2ffdd0c62e236cfd6"}}}