{"id":"A5E248F45ECB6BAEAF96C201432BA4B2","object":"message","event":"message:out:ack","created":1765372184,"ack":"played","device":{"id":"655cc8b2ffdd0c62e236cfd6","phone":"+56969070930","alias":"LIRA-669","plan":"io-enterprise"},"data":{"id":"A5E248F45ECB6BAEAF96C201432BA4B2","type":"audio","flow":"outbound","status":"active","ack":"played","from":"56969070930@c.us","fromNumber":"+56969070930","to":"56956191764@c.us","toNumber":"+56956191764","date":"2025-12-10T13:09:44.000Z","timestamp":1765372184,"body":null,"chat":{"id":"56956191764@c.us","name":"rafael cerda","date":"2025-12-10T13:09:44.000Z","type":"chat","lid":"240552712863806@lid","status":"active","waStatus":"active","statusUpdatedAt":"2025-12-09T13:01:07.536Z","statusUpdatedBy":null,"prevStatus":"pending","prevStatusUpdatedAt":"2025-12-09T12:58:58.771Z","firstMessageAt":"2025-12-09T12:58:57.000Z","lastMessageAt":"2025-12-10T13:09:44.000Z","lastMessageTime":1765372184,"lastOutboundMessageAt":"2025-12-10T13:09:44.000Z","lastInboundMessageAt":"2025-12-10T13:08:49.000Z","lastAutoReply":null,"lastAutoReplyAt":null,"stats":{"notes":0,"inboundMessages":0,"outboundMessages":0,"localMessages":29},"labels":["Cliente Tibio"],"owner":{"agent":"655619a6fcbceb7579d8bc6a","assigner":"655619a6fcbceb7579d8bc6a","previousAgent":"655619a6fcbceb7579d8bc6a","assignedAt":"2025-12-09T13:01:07.536Z","department":null,"previousDepartment":null,"departmentAssigner":null,"departmentUpdatedAt":null,"autoAssignDepartment":null,"autoAssignDepartmentAt":null},"contact":{"wid":"56956191764@c.us","type":"user","name":"rafael cerda","displayName":"rafael cerda","syncedAt":"2025-12-08T22:55:09.133Z","updatedAt":"2025-12-08T22:55:09.356Z","phone":"+56956191764","countryCode":56,"image":{"url":"https://pps.whatsapp.net/v/t61.24694-24/505457388_732355319302015_8790843087941653946_n.jpg?ccb=11-4&oh=01_Q5Aa3QEgTAu9a5h8HwpRJ7ZLYCAPUE0SFcpRDWzuu9SZscsepw&oe=694536E7&_nc_sid=5e03e0&_nc_cat=101"},"info":{"updatedAt":"2025-12-08T22:55:09.356Z","updatedBy":"653a7ef2fefc51564f23f5ba","name":"Rafael Abelardo","kind":"personal","languages":[],"links":[],"address":"Villa 13 Sur Cs 13 Cobre 1 La Ligua","city":"La Ligua","country":"CL","crm":"eCRM","crmRef":"https://admin.imoto.crmpyme.com/contact/V7vzypCezZmTyT1ZtF1nUw==/26263/","description":"IMOTO","email":"rafaelcerda1960@otmail.com","gender":"male","surname":"Cerda Venegas","fullName":"Rafael Abelardo Cerda Venegas"},"locationInfo":{"alpha2":"CL","alpha3":"CHL","countryCallingCodes":["+56"],"currencies":["CLP","CLF"],"emoji":"🇨🇱","ioc":"CHI","languages":[{"code":"SPA","iso":"es","name":"Spanish","nativeName":"Español"}],"name":"Chile","status":"assigned"},"metadata":[{"key":"PROSPECTO_NOMBRE","value":"Cerda Venegas, Rafael Abelardo"},{"key":"PROSPECTO_EJECUTIVO","value":"Richard Meneses"},{"key":"PROSPECTO_RUT","value":"8763697-6"},{"key":"PROSPECTO_COMUNA","value":"La Ligua"},{"key":"PROSPECTO_MES","value":"202512"},{"key":"PROSPECTO_FECHA","value":"08-12-2025"},{"key":"PROSPECTO_UNIDAD","value":"IMOTO"},{"key":"PROSPECTO_PRODUCTO","value":"650 DSX"},{"key":"CONSULTA_TIPO","value":"Instagram"},{"key":"CONSULTA_ID","value":"37128"}],"campaigns":[],"subscription":{"status":"active","updatedAt":"2025-12-08T22:55:09.133Z"}},"links":{"chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56956191764@c.us","messages":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages?chat=56956191764@c.us","status":"/v1/chat/655cc8b2ffdd0c62e236cfd6/status?chat=56956191764@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56956191764@c.us","device":"/v1/devices/655cc8b2ffdd0c62e236cfd6"}},"media":{"id":"6939712300613efdb6319bc7","message":"A5E248F45ECB6BAEAF96C201432BA4B2","chat":"56956191764@c.us","flow":"out","status":"available","caption":null,"type":"audio","size":61773,"mime":"audio/mp3","format":"ptt","extension":"mp3","filename":"audio_out_56969070930@c.us_A5E248F45ECB6BAEAF96C201432BA4B2.ogg","createdAt":"2025-12-10T13:09:55.303Z","timestamp":1765372195,"expiresAt":"2025-12-17T13:09:55.304Z","meta":{"hasPreview":false,"duration":15},"stats":{"downloads":0},"preview":{"image":null},"links":{"resource":"/v1/chat/655cc8b2ffdd0c62e236cfd6/files/6939712300613efdb6319bc7","download":"/v1/chat/655cc8b2ffdd0c62e236cfd6/files/6939712300613efdb6319bc7/download","chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56956191764@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56956191764@c.us","message":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages/A5E248F45ECB6BAEAF96C201432BA4B2"}},"events":{"sent":{"date":"2025-12-10T13:09:55.377Z"},"delivered":{"date":"2025-12-10T13:09:55.376Z"},"played":{"date":"2025-12-10T13:10:19.678Z"}},"meta":{"containsEmoji":false,"isBizNotification":false,"isBroadcast":false,"isChannel":false,"isDoc":false,"isEphemeral":false,"isFailed":false,"isForwarded":false,"isGif":false,"isGroup":false,"isLinkPreview":false,"isLive":false,"isNotification":false,"isPSA":false,"isRevoked":false,"isStar":false,"isUnreadType":false,"notifyName":"Lira imoto","rtl":false,"source":"android","via":"platform","isFirstMessage":false},"links":{"message":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages/A5E248F45ECB6BAEAF96C201432BA4B2","messageAckinfo":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages/A5E248F45ECB6BAEAF96C201432BA4B2/ackinfo","chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56956191764@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56956191764@c.us","chatMessages":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages?chat=56956191764@c.us","device":"/v1/devices/655cc8b2ffdd0c62e236cfd6"}}}