{"id":"3EB0BA3B1040338737ECEE","object":"message","event":"message:out:ack","created":1775655260,"ack":"read","device":{"id":"655cc8b2ffdd0c62e236cfd6","phone":"+56969070930","alias":"LIRA-669","plan":"io-enterprise"},"data":{"id":"3EB0BA3B1040338737ECEE","type":"text","flow":"outbound","status":"active","ack":"read","agent":"655619a6fcbceb7579d8bc6a","from":"56969070930@c.us","fromNumber":"+56969070930","to":"56964579483@c.us","toNumber":"+56964579483","date":"2026-04-08T13:34:20.000Z","timestamp":1775655260,"body":"muy buen día, mi nombre es Richard","reactions":[],"chat":{"id":"56964579483@c.us","name":"Jorge Quinteros","date":"2026-04-08T13:34:20.000Z","type":"chat","lid":"238032053608682@lid","status":"resolved","waStatus":"active","statusUpdatedAt":"2026-04-09T13:53:22.833Z","statusUpdatedBy":"655619a6fcbceb7579d8bc6a","prevStatus":"active","prevStatusUpdatedAt":"2026-04-08T13:32:37.655Z","firstMessageAt":"2026-04-08T13:34:20.000Z","lastMessageAt":"2026-04-09T13:30:20.000Z","lastMessageTime":1775741420,"lastOutboundMessageAt":"2026-04-09T13:30:20.000Z","lastInboundMessageAt":"2026-04-07T22:26:10.000Z","lastAutoReply":null,"lastAutoReplyAt":null,"stats":{"localMessages":5,"inboundMessages":0,"notes":0,"outboundMessages":0},"labels":["No responde/no contesta"],"owner":{"agent":"655619a6fcbceb7579d8bc6a","assigner":"655e2802b7da38ca5d2f99df","assignedAt":"2026-04-08T13:32:37.656Z","department":null,"previousDepartment":null,"departmentAssigner":null,"departmentUpdatedAt":null,"autoAssignDepartment":null,"autoAssignDepartmentAt":null},"contact":{"wid":"56964579483@c.us","type":"user","name":"Jorge Quinteros","displayName":"Jorge Quinteros","syncedAt":"2026-04-07T22:26:11.383Z","phone":"+56964579483","info":{"languages":[],"links":[],"fullName":null},"locationInfo":{"alpha2":"CL","alpha3":"CHL","countryCallingCodes":["+56"],"currencies":["CLP","CLF"],"emoji":"🇨🇱","ioc":"CHI","languages":[{"code":"SPA","iso":"es","name":"Spanish","nativeName":"Español"}],"name":"Chile","status":"assigned"},"meta":{"isBusiness":false,"isContact":false,"isContactBlocked":false,"isDetachedContact":false,"isEnterprise":false,"isGroupParticipant":false,"isPSA":false,"isVerified":false,"isWAContact":false,"plaintextDisabled":false,"showBusinessCheckmark":false,"statusMute":false},"metadata":[],"campaigns":[],"subscription":{"status":"active","updatedAt":"2026-04-07T22:26:11.383Z"}},"meta":{"canSend":false,"ephemeral":0,"isAnnounceGrpRestrict":false,"isArchived":false,"isFavorite":false,"isLocked":false,"isPinned":false,"isReadOnly":false,"isSpam":true,"isUnread":false,"modifyTag":0,"muteExpiration":0,"unreadCount":0,"unreadCountAt":"2026-04-08T13:32:25.346Z","hasOlderMessages":false},"isUserInitiated":true,"links":{"chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56964579483@c.us","messages":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages?chat=56964579483@c.us","status":"/v1/chat/655cc8b2ffdd0c62e236cfd6/status?chat=56964579483@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56964579483@c.us","device":"/v1/devices/655cc8b2ffdd0c62e236cfd6"}},"events":{"sent":{"date":"2026-04-09T13:59:25.544Z"},"delivered":{"date":"2026-04-09T13:59:25.545Z"}},"meta":{"containsEmoji":false,"isBizNotification":false,"isBroadcast":false,"isChannel":false,"isDoc":false,"isEdited":false,"isEphemeral":false,"isFailed":false,"isForwarded":false,"isGif":false,"isGroup":false,"isLinkPreview":false,"isLive":false,"isNotification":false,"isPSA":false,"isRevoked":false,"isStar":false,"isUnreadType":false,"notifyName":"","rtl":false,"source":"chat","via":"platform","isFirstMessage":true},"links":{"message":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages/3EB0BA3B1040338737ECEE","messageAckinfo":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages/3EB0BA3B1040338737ECEE/ackinfo","chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56964579483@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56964579483@c.us","chatMessages":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages?chat=56964579483@c.us","device":"/v1/devices/655cc8b2ffdd0c62e236cfd6","agent":"/v1/team/655619a6fcbceb7579d8bc6a"}}}