{"id":"AC0E503903CE241C084FED29485EDAC2","object":"message","event":"message:in:new","created":1775504720,"device":{"id":"655cc8b2ffdd0c62e236cfd6","phone":"+56969070930","alias":"LIRA-669","plan":"io-enterprise"},"data":{"id":"AC0E503903CE241C084FED29485EDAC2","type":"audio","flow":"inbound","status":"active","ack":"delivered","from":"56937277295@c.us","fromNumber":"+56937277295","to":"56969070930@c.us","toNumber":"+56969070930","date":"2026-04-06T19:45:20.000Z","timestamp":1775504720,"body":null,"reactions":[],"chat":{"id":"56937277295@c.us","name":"J.P","date":"2026-04-06T19:45:20.000Z","type":"chat","lid":"47034220441840@lid","status":"active","waStatus":"active","statusUpdatedAt":"2026-04-06T16:41:55.316Z","statusUpdatedBy":"655e2802b7da38ca5d2f99df","prevStatus":"pending","prevStatusUpdatedAt":"2026-04-06T16:41:55.316Z","firstMessageAt":"2026-04-06T16:57:37.000Z","lastMessageAt":"2026-04-06T19:45:20.000Z","lastMessageTime":1775504720,"lastOutboundMessageAt":"2026-04-06T19:45:04.000Z","lastInboundMessageAt":"2026-04-06T19:45:20.000Z","lastAutoReply":null,"lastAutoReplyAt":null,"stats":{"notes":0,"inboundMessages":0,"outboundMessages":0,"localMessages":58},"labels":["Cliente Hot"],"owner":{"agent":"655619a6fcbceb7579d8bc6a","assigner":"655e2802b7da38ca5d2f99df","assignedAt":"2026-04-06T16:41:55.316Z","department":null,"previousDepartment":null,"departmentAssigner":null,"departmentUpdatedAt":null,"autoAssignDepartment":null,"autoAssignDepartmentAt":null},"contact":{"wid":"56937277295@c.us","type":"user","name":"J.P","displayName":"J.P","syncedAt":"2026-04-06T01:31:11.623Z","phone":"+56937277295","info":{"languages":[],"links":[],"fullName":null},"locationInfo":{"alpha2":"CL","alpha3":"CHL","countryCallingCodes":["+56"],"currencies":["CLP","CLF"],"emoji":"🇨🇱","ioc":"CHI","languages":[{"code":"SPA","iso":"es","name":"Spanish","nativeName":"Español"}],"name":"Chile","status":"assigned"},"meta":{"isBusiness":false,"isContact":false,"isContactBlocked":false,"isDetachedContact":false,"isEnterprise":false,"isGroupParticipant":false,"isPSA":false,"isVerified":false,"isWAContact":false,"plaintextDisabled":false,"showBusinessCheckmark":false,"statusMute":false},"metadata":[],"campaigns":[],"subscription":{"status":"active","updatedAt":"2026-04-06T01:31:11.623Z"}},"meta":{"canSend":false,"ephemeral":0,"isAnnounceGrpRestrict":false,"isArchived":false,"isFavorite":false,"isLocked":false,"isPinned":false,"isReadOnly":false,"isSpam":true,"isUnread":false,"modifyTag":0,"muteExpiration":0,"unreadCount":0,"unreadCountAt":"2026-04-06T19:39:38.927Z","isChatPinned":true,"hasOlderMessages":true},"isUserInitiated":true,"links":{"chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56937277295@c.us","messages":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages?chat=56937277295@c.us","status":"/v1/chat/655cc8b2ffdd0c62e236cfd6/status?chat=56937277295@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56937277295@c.us","device":"/v1/devices/655cc8b2ffdd0c62e236cfd6"}},"media":{"id":"69d40d5175ef598b8cb89665","message":"AC0E503903CE241C084FED29485EDAC2","chat":"56937277295@c.us","flow":"in","status":"new","caption":null,"type":"audio","size":178834,"mime":"audio/mp3","format":"ptt","extension":"mp3","filename":"audio_in_56937277295@c.us_AC0E503903CE241C084FED29485EDAC2.mp3","createdAt":"2026-04-06T19:45:21.204Z","timestamp":1775504721,"expiresAt":"2026-04-13T19:45:21.205Z","meta":{"hasPreview":false,"duration":86},"stats":{"downloads":0},"preview":{"image":null},"links":{"resource":"/v1/chat/655cc8b2ffdd0c62e236cfd6/files/69d40d5175ef598b8cb89665","download":"/v1/chat/655cc8b2ffdd0c62e236cfd6/files/69d40d5175ef598b8cb89665/download","chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56937277295@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56937277295@c.us","message":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages/AC0E503903CE241C084FED29485EDAC2"}},"events":{},"meta":{"containsEmoji":false,"isBizNotification":false,"isBroadcast":false,"isChannel":false,"isDoc":false,"isEdited":false,"isEphemeral":false,"isFailed":false,"isForwarded":false,"isGif":false,"isGroup":false,"isLinkPreview":false,"isLive":false,"isNotification":false,"isPSA":false,"isRevoked":false,"isStar":false,"isUnreadType":false,"notifyName":"J.P","rtl":false,"source":"android","isFirstMessage":false},"links":{"message":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages/AC0E503903CE241C084FED29485EDAC2","chat":"/v1/chat/655cc8b2ffdd0c62e236cfd6/chats/56937277295@c.us","contact":"/v1/chat/655cc8b2ffdd0c62e236cfd6/contacts/56937277295@c.us","chatMessages":"/v1/chat/655cc8b2ffdd0c62e236cfd6/messages?chat=56937277295@c.us","device":"/v1/devices/655cc8b2ffdd0c62e236cfd6"}}}